I'm not sure about the others who have had negative experiences here, but I like this place. I don't expect spa treatment. I just want a piece of equipment that will get the job done. I don't rent very often, but every time I'm looking for something I don't want to buy, they have it. It is important to me to support local business wherever I can. I'm glad this small business has chosen to survive and, hopefully, continue to thrive in the city. Another thing, even though it may seem small, whenever it seems like everyone is out if rock salt, they have it. As a landlord in the city its nice to not to have to travel far to pick up a necessary item.